Quote from HFCNET Executive?

DRUM is an acronym for DOCSIS Reporting Utilization and Monitoring, and is unique in that DRUM presents an easy to use web interface that gives users at all levels quick access to the information they need. Senior executives are able to use the tool to set and monitor performance benchmarks, make informed decisions about network expansion, and improve projections. Operations and engineering managers appreciate DRUM’s ability to provide standard and searchable reports on power levels, bandwidth utilization, modem performance, and network status on multiple levels. The ability to query across variables (CMTS and modem type, manufacturer, MAC address, length of time in service, etc.), geographies, and systems gives decision makers improved information to prevent and/or respond to customer problems. Call center and technical support appreciate the tool’s ability to quickly identify outages and its ability to help troubleshoot issues on a specific customer’s cable modem.

Quote from Max Morales, HFCNET President:

“HFCNET provides Best of Breed, State-of-the-Art products and solutions to international operators. After seeing Visionary Network’s solution in Adelphia systems several years ago, and analyzing the product in detail, we defined the partnership with Visionary Networks as key to completing our EMS/NMS package for cable operators, which now include the DOCSIS elements, along with L-Band, AV, RF, HFC, Optics, Power and Facility Monitoring and Management. Visionary Network’s commitment to our project and ability to work closely with us and with our customers, provides an unparalleled quality of service and customer satisfaction.”

HFCNET and Visionary Networks are finishing up preparations for further deployments with Cablecom this year with full implementation expected nationwide by the second quarter of 2008.

About Visionary Networks

Visionary Networks is a leading provider of software tools and consulting for operators seeking to maintain premier cable modem networks. DOCSIS Reporting, Utilization, and Monitoring (DRUM) is currently monitoring 4 million cable modems and is used by over two thousand customer service representatives in three call centers, regional and corporate management, and field service technicians in 31 states and 2 countries. 

About HFCNET & IP-NET

HFCNET & IP-NET are a Systems Integrator, Value Added Reseller and Manufacturer of advanced Quad-Play Solutions. The company provides a full range of turn-key solutions for CATV MSOs, TELCOS, and IPTV Operators. The DRUM product line, sold under the IP-NET NEMOS name internationally, forms a key part of HFCNET’s complete Network Monitoring Solution. HFCNET’s engineers and technicians provide full installation and support services worldwide.